WhatsApp analytics that show what worked
Measure broadcasts, automations, bots, and agent performance — with contact-level visibility, not vanity metrics alone.
What analytics does CampaignHQ provide for WhatsApp?
CampaignHQ analytics connect sending, engagement, and outcomes across WhatsApp campaigns and journeys. See delivery and read rates, click performance, and how automations convert.
Because email shares the same platform, you can compare channel performance without exporting to spreadsheets.
Delivery & reads
Sent, delivered, and read in real time.
Contact-level
Drill down to who engaged.
Journey metrics
See which automations convert.
Vanity metrics vs actionable reporting
Sending alone isn't success. CampaignHQ ties engagement to journeys and revenue-oriented KPIs.
Basic tools
Send counts only
- No read or click breakdown
- Can't tie WhatsApp to revenue
- Agent performance invisible
- Cross-channel blind spots
CampaignHQ
Engagement + journey analytics
- Reads, clicks, and replies tracked
- Per-campaign and per-journey views
- Inbox response metrics
- Compare with email in one account
- Read rates
- Click tracking
- Journey stats
- Agent metrics
- Cross-channel
From zero to live
Start measuring in four steps
No developers required. Connect your channels, configure in CampaignHQ, and go live with measurable customer journeys.
Step 01
Send a campaign
Launch a broadcast or journey to generate data.
Step 02
Open dashboards
View delivery, read, and click funnels.
Step 03
Drill to contacts
See who engaged and who needs follow-up.
Step 04
Export and retarget
Build segments from engagers for the next send.
Campaign analytics
Know what landed
Dashboards for each broadcast and template show delivery funnel and engagement.
- Sent / delivered / read / clicked
- Export engaged segments
- Compare campaigns over time
- Identify fatigued audiences
Journey analytics
Optimize automations
See drop-off between steps and which branches drive conversions.
- Step-level completion rates
- Channel mix in cross-channel flows
- A/B timing experiments
- Revenue events where configured
Decisions analytics unlock
Template optimization
Double down on templates with highest read-to-click.
“Carousel B beats single image by 2.1× CTR.”
Agent staffing
Staff peaks based on inbox volume trends.
“Mondays 10–12 need +2 agents.”
See analytics in action with your use case.
Book a DemoAnalytics That Show Engagement, Not Vanity
Real-time delivery & read tracking
See sent, delivered, and read status as campaigns go out
Contact-level engagement
Know who opened, clicked, or replied — down to each contact
Campaign and journey performance
Compare broadcasts, automations, and flows in one view
Team inbox metrics
Monitor response times, resolution, and agent workload
Frequently asked questions
Common questions about analytics on CampaignHQ.
Delivery, read, and click metrics for campaigns, plus journey and inbox performance depending on your setup.
Yes. Drill into which contacts opened, clicked, or replied.
CampaignHQ focuses on engagement and journey metrics; connect conversion events via integrations for revenue attribution where configured.
Pricing
WhatsApp + email plans that scale with your volume
Combo plans include your platform, contacts, and email sending credits. WhatsApp message usage is billed separately based on how much you send. Compare WhatsApp and combo tiers.
More WhatsApp capabilities
Broadcast Campaigns
Broadcast campaigns
Reach your entire audience with bulk broadcasts, rich media, and real-time engagement tracking.
ExploreTemplate Management
Template manager
Build templates, track Meta approval, and deploy in campaigns and automations.
ExploreShared Team Inbox
Team inbox
One WhatsApp number for your whole team with shared history and faster handoffs.
Explore
Still sending single-channel campaigns?
Your customers are on WhatsApp. It's time to build high-converting conversations where they already hang out.
30-minute walkthrough · no commitment