Frequently Asked Questions
Frequently Asked Questions
Frequently Asked
Questions
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What is CampaignHQ?
CampaignHQ is an email marketing platform that allows businesses of all sizes to create and send professional email campaigns to their target audience.
What is CampaignHQ?
CampaignHQ is an email marketing platform that allows businesses of all sizes to create and send professional email campaigns to their target audience.
What is CampaignHQ?
CampaignHQ is an email marketing platform that allows businesses of all sizes to create and send professional email campaigns to their target audience.
What features does CampaignHQ offer?
CampaignHQ offers essential features to streamline your marketing, including email campaigns via AWS SES, WhatsApp broadcasts with template management, and unified contact management. It also supports automation flows, AI-powered WhatsApp chatbots, real-time analytics, and a smart inbox for replies. With easy domain and sender setup, CampaignHQ makes campaign management simple and efficient.
What features does CampaignHQ offer?
CampaignHQ offers essential features to streamline your marketing, including email campaigns via AWS SES, WhatsApp broadcasts with template management, and unified contact management. It also supports automation flows, AI-powered WhatsApp chatbots, real-time analytics, and a smart inbox for replies. With easy domain and sender setup, CampaignHQ makes campaign management simple and efficient.
What features does CampaignHQ offer?
CampaignHQ offers essential features to streamline your marketing, including email campaigns via AWS SES, WhatsApp broadcasts with template management, and unified contact management. It also supports automation flows, AI-powered WhatsApp chatbots, real-time analytics, and a smart inbox for replies. With easy domain and sender setup, CampaignHQ makes campaign management simple and efficient.
Is CampaignHQ easy to use?
Absolutely! CampaignHQ is designed with a clean, intuitive interface that simplifies campaign creation, automation, and reporting. Even non-technical users can quickly set up and manage effective campaigns in just a few clicks.
Is CampaignHQ easy to use?
Absolutely! CampaignHQ is designed with a clean, intuitive interface that simplifies campaign creation, automation, and reporting. Even non-technical users can quickly set up and manage effective campaigns in just a few clicks.
Is CampaignHQ easy to use?
Absolutely! CampaignHQ is designed with a clean, intuitive interface that simplifies campaign creation, automation, and reporting. Even non-technical users can quickly set up and manage effective campaigns in just a few clicks.
How much does CampaignHQ cost?
CampaignHQ offers flexible pricing plans tailored to startups, SMBs, and enterprises. Pricing is based on usage and the number of contacts, with a pay-as-you-go model that ensures you only pay for what you use—no bloated monthly fees or hidden costs.
How much does CampaignHQ cost?
CampaignHQ offers flexible pricing plans tailored to startups, SMBs, and enterprises. Pricing is based on usage and the number of contacts, with a pay-as-you-go model that ensures you only pay for what you use—no bloated monthly fees or hidden costs.
How much does CampaignHQ cost?
CampaignHQ offers flexible pricing plans tailored to startups, SMBs, and enterprises. Pricing is based on usage and the number of contacts, with a pay-as-you-go model that ensures you only pay for what you use—no bloated monthly fees or hidden costs.
Can I integrate CampaignHQ with other tools?
Yes, CampaignHQ supports integrations with a wide range of third-party tools and platforms, including CRM systems, e-commerce platforms, and social media channels, allowing for a seamless marketing experience across all your business tools.
Can I integrate CampaignHQ with other tools?
Yes, CampaignHQ supports integrations with a wide range of third-party tools and platforms, including CRM systems, e-commerce platforms, and social media channels, allowing for a seamless marketing experience across all your business tools.
Can I integrate CampaignHQ with other tools?
Yes, CampaignHQ supports integrations with a wide range of third-party tools and platforms, including CRM systems, e-commerce platforms, and social media channels, allowing for a seamless marketing experience across all your business tools.
Do I need AWS to use CampaignHQ for WhatsApp?
Yes. CampaignHQ is designed for teams already using or planning to use the official WhatsApp Business API via AWS (like 360dialog). We simplify everything around that so you can focus on campaigns—not integrations.
Do I need AWS to use CampaignHQ for WhatsApp?
Yes. CampaignHQ is designed for teams already using or planning to use the official WhatsApp Business API via AWS (like 360dialog). We simplify everything around that so you can focus on campaigns—not integrations.
Do I need AWS to use CampaignHQ for WhatsApp?
Yes. CampaignHQ is designed for teams already using or planning to use the official WhatsApp Business API via AWS (like 360dialog). We simplify everything around that so you can focus on campaigns—not integrations.
How is this different from using Meta directly?
With CampaignHQ, you don’t need to log into Meta or manually manage templates or broadcasts. Everything—from approval to automation—happens in one place, built for scale and growth.
How is this different from using Meta directly?
With CampaignHQ, you don’t need to log into Meta or manually manage templates or broadcasts. Everything—from approval to automation—happens in one place, built for scale and growth.
How is this different from using Meta directly?
With CampaignHQ, you don’t need to log into Meta or manually manage templates or broadcasts. Everything—from approval to automation—happens in one place, built for scale and growth.
How do I connect my WhatsApp API to CampaignHQ?
It's a 5-minute setup. Just connect your 360dialog or BSP account (hosted on AWS), and you're ready to manage templates, send campaigns, and chat with customers.
How do I connect my WhatsApp API to CampaignHQ?
It's a 5-minute setup. Just connect your 360dialog or BSP account (hosted on AWS), and you're ready to manage templates, send campaigns, and chat with customers.
How do I connect my WhatsApp API to CampaignHQ?
It's a 5-minute setup. Just connect your 360dialog or BSP account (hosted on AWS), and you're ready to manage templates, send campaigns, and chat with customers.
Is CampaignHQ built on my AWS account?
Your WhatsApp API lives on your AWS/BSP account. We layer a powerful growth platform on top—no infra management required from your side.
Is CampaignHQ built on my AWS account?
Your WhatsApp API lives on your AWS/BSP account. We layer a powerful growth platform on top—no infra management required from your side.
Is CampaignHQ built on my AWS account?
Your WhatsApp API lives on your AWS/BSP account. We layer a powerful growth platform on top—no infra management required from your side.
What kind of businesses use CampaignHQ?
Teams in EdTech (student engagement), Travel (itinerary updates, booking alerts), and E-commerce (order tracking, product offers) love using CampaignHQ for real-time WhatsApp automation.
What kind of businesses use CampaignHQ?
Teams in EdTech (student engagement), Travel (itinerary updates, booking alerts), and E-commerce (order tracking, product offers) love using CampaignHQ for real-time WhatsApp automation.
What kind of businesses use CampaignHQ?
Teams in EdTech (student engagement), Travel (itinerary updates, booking alerts), and E-commerce (order tracking, product offers) love using CampaignHQ for real-time WhatsApp automation.
Can I use CampaignHQ for both email and WhatsApp?
Yes! While this page focuses on WhatsApp, CHQ also supports email via AWS SES, offering unified campaigns, contact management, and reporting.
Can I use CampaignHQ for both email and WhatsApp?
Yes! While this page focuses on WhatsApp, CHQ also supports email via AWS SES, offering unified campaigns, contact management, and reporting.
Can I use CampaignHQ for both email and WhatsApp?
Yes! While this page focuses on WhatsApp, CHQ also supports email via AWS SES, offering unified campaigns, contact management, and reporting.
Do you support chatbots and automation?
Yes. You can build multi-step automation journeys and use AI-powered chatbots for lead capture, support, and engagement.
Do you support chatbots and automation?
Yes. You can build multi-step automation journeys and use AI-powered chatbots for lead capture, support, and engagement.
Do you support chatbots and automation?
Yes. You can build multi-step automation journeys and use AI-powered chatbots for lead capture, support, and engagement.
Is CampaignHQ compliant with WhatsApp policies?
Absolutely. We work on top of official WhatsApp Business API providers and ensure all messaging flows stay policy-compliant.
Is CampaignHQ compliant with WhatsApp policies?
Absolutely. We work on top of official WhatsApp Business API providers and ensure all messaging flows stay policy-compliant.
Is CampaignHQ compliant with WhatsApp policies?
Absolutely. We work on top of official WhatsApp Business API providers and ensure all messaging flows stay policy-compliant.
Do I need to move away from SES or WhatsApp API?
No. CampaignHQ uses your existing AWS credentials and services.
Do I need to move away from SES or WhatsApp API?
No. CampaignHQ uses your existing AWS credentials and services.
Do I need to move away from SES or WhatsApp API?
No. CampaignHQ uses your existing AWS credentials and services.
Will CampaignHQ store our messages or contacts?
No. We only provide the UI and logic layer; messages are routed through your SES and WhatsApp setups.
Will CampaignHQ store our messages or contacts?
No. We only provide the UI and logic layer; messages are routed through your SES and WhatsApp setups.
Will CampaignHQ store our messages or contacts?
No. We only provide the UI and logic layer; messages are routed through your SES and WhatsApp setups.
Do we need to set up anything on Meta Business Suite?
Nope. Templates and messaging can be managed directly through CHQ once WhatsApp API is connected.
Do we need to set up anything on Meta Business Suite?
Nope. Templates and messaging can be managed directly through CHQ once WhatsApp API is connected.
Do we need to set up anything on Meta Business Suite?
Nope. Templates and messaging can be managed directly through CHQ once WhatsApp API is connected.
Do I pay per message?
No. You use your own AWS infra or ours (if managed). You pay AWS for delivery and us for software.
Do I pay per message?
No. You use your own AWS infra or ours (if managed). You pay AWS for delivery and us for software.
Do I pay per message?
No. You use your own AWS infra or ours (if managed). You pay AWS for delivery and us for software.
Can I keep using my SES & WhatsApp BSP?
Yes. We integrate with your existing setup or manage it for you.
Can I keep using my SES & WhatsApp BSP?
Yes. We integrate with your existing setup or manage it for you.
Can I keep using my SES & WhatsApp BSP?
Yes. We integrate with your existing setup or manage it for you.
Is this only for developers?
Nope. Once connected, anyone can run campaigns without code.
Is this only for developers?
Nope. Once connected, anyone can run campaigns without code.
Is this only for developers?
Nope. Once connected, anyone can run campaigns without code.
Free trial?
Yes — up to 1,000 contacts and 1 automation flow, free forever.
Free trial?
Yes — up to 1,000 contacts and 1 automation flow, free forever.
Free trial?
Yes — up to 1,000 contacts and 1 automation flow, free forever.
Can I switch plans anytime?
Yes — upgrade, downgrade, or cancel with no lock-in.
Can I switch plans anytime?
Yes — upgrade, downgrade, or cancel with no lock-in.
Can I switch plans anytime?
Yes — upgrade, downgrade, or cancel with no lock-in.
