CampaignHQ is a Meta Business Partner, badged for WhatsAppawsPartner

Customer Engagement & Marketing Automation

Engage customers. Drive action. Keep them coming back.

Run campaigns across email, WhatsApp and SMS, and automate follow-ups based on what your customers do.

7-day free trial · no credit card required

4.6/5See reviews on G2
Trusted by brands worldwide
NxtWaveYuppTVVolopayRiwayat
Woman checking campaign results on her phone

Automation Flow

4 steps active

  • Send EmailCompleted
  • Wait 2hCompleted
  • WhatsAppIn progress…
  • SMS ReminderPending
Success Rate94.2%

Revenue This Month

Jun 2025

₹14.8L ↑ +22%

W1W2W3W4
WA 42%Email 31%SMS 18%Other

The problem

Your customers move between channels. Your tools should keep up.

Disconnected tools mean scattered customer data, repeated work and missed follow-ups. Bring your campaigns, conversations and journeys together.

Typical stack

  • WhatsApp tool
  • Email tool
  • CRM
  • Automation
  • Analytics
  • Fragmented customer journeys

    Touchpoints live in silos, no single view of the path to conversion.

  • No attribution

    You cannot tell which channel or step actually drove the outcome.

  • Inconsistent communication

    Messaging tone and timing drift across tools and teams.

  • Poor retention

    Win-back and lifecycle programs never get the coordination they need.

The solution

Turn customer actions into timely follow-ups.

Start journeys from signups, purchases and custom events. Add delays and conditions, send relevant messages, and stop follow-ups when the customer completes the goal.

WhatsAppSMS
  • Lifecycle automation across channels
  • Retention programs that stay in sync
  • Engagement tied to real customer behavior
  • Conversions you can attribute end to end
  • Segmentation & dynamic audiences
  • Event triggers & workflows
  • Cross-channel analytics

Platform

Everything you need to engage, convert and retain.

Bring customer profiles, campaigns, conversations and automated journeys into one workspace.

  • Visual journey builder

    Connect triggers, delays, conditions and messages in one visual workflow.

  • Event-triggered automation

    Start follow-ups when customers sign up, purchase or complete a custom event.

  • Customer profiles and segments

    Organize customer information and build audiences for more relevant communication.

  • Campaigns across channels

    Create and manage email, WhatsApp and SMS campaigns from one workspace.

  • Reporting

    Track delivery, engagement and journey performance to see where customers respond or drop off.

  • Integrations and APIs

    Connect your systems and use product events to trigger customer journeys.

Priya Singh, Founder and CEO of Riwaiyat

Customer story

Riwaiyat · Jewellery · Shopify

A Microsoft designer’s leap into jewellery with a past, and how she keeps it personal

Priya Singh left UX design at Microsoft to build a Bengaluru jewellery brand around tribal and vintage pieces. CampaignHQ sits next to Shopify so follow-ups don’t depend on someone remembering to send them.

“For me, the value is simple: fewer potential customers slipping through the cracks, less repetitive work for the team, and more time to focus on building Riwaiyat.”

Priya Singh, Founder & CEO, Riwaiyat
  • WhatsApp
Read the story

Industries

Journeys built around your customers.

Welcome new users, follow up on interest, recover abandoned checkouts and re-engage inactive customers.

  • Course reminders & enrollment nudges
  • Fee payment follow-ups
  • Re-engagement for inactive learners

Keep learners engaged with class reminders, fee follow-ups and re-engagement journeys.

Explore EdTech workflows

Loved by marketing teams

Hear from teams using CampaignHQ.

See what customers say about the platform, ease of use and support.

4.6/5

Average customer rating

86%

Five-star reviews

Teams rate ease of use and support highest

To first campaign

Most teams launch without engineering help

Easy to use· 12+ mentionsResponsive support· 9+ mentionsBest-in-class UI· 8+ mentionsFair pricing· 6+ mentionsPowerful automation· 7+ mentions

Best product in the segment

“After using almost every available product in the market, CampaignHQ is our final solution. It's simple with all you need, and just works.”

Saurabh C.

Co-Founder

Most user-friendly UI we've found

“Campaign HQ is by far the most user friendly and best UI in an email marketing tool that we found. The AI editor helps in content creation which I find very helpful.”

Shipra S.

Growth team

Outstanding support

“Their team is always responsive and ready to assist, making email marketing and automation smooth and efficient.”

Shantul A.

Founder

Set up campaigns in minutes

“The user interface is incredibly intuitive, even with limited technical expertise, I set up campaigns within minutes.”

Priya S.

User Experience Designer

Thousands of emails, zero friction

“Able to trigger thousands of mails within minutes. The entire process of making campaigns and adding contacts is straightforward.”

Murari K.

APM: Cards & Accounts Payable

Authentic platform, excellent service

“Their customer service and authentic platform are very efficient and serve with the best interest of their clients.”

Minmayee M.

Associate Consultant

Powerful automation made simple

“User-friendly, easy to manage, and helps us handle campaigns smoothly with accurate results and email automation.”

L&D team lead

Professional Training & Coaching

Pricing

Choose the plan that fits your team.

Explore WhatsApp, Email, and Email + WhatsApp plans. Compare features, included allowances and usage charges before choosing.

  • Choose your channels

    Start with WhatsApp, Email, or Email + WhatsApp. Talk to us about SMS availability and pricing.

  • Understand your costs

    Review platform fees, included email credits and applicable messaging charges.

  • Find the right fit

    Compare Starter, Growth and Custom options based on your team's needs.

StarterGrowthCustom

Explore Starter, Growth, and Custom tiers on our pricing page, with a cost estimator, feature comparison, and annual savings.

Also in CampaignHQ

Connect your AI tools. Reply on the go.

Use MCP in Claude, ChatGPT and the other apps from the docs, take WhatsApp with you, and keep customer data protected.

    • Claude
    • ChatGPT
    • Codex
    • Pi

    Connect Claude, ChatGPT, Codex and Pi

    Hook them up over MCP. Ask about campaigns, automations, contacts and the inbox in plain language. A person still clicks send.

    Connect your AI app
  • Reply to WhatsApp from your phone

    The shared team inbox on iPhone and Android. Assign a chat, answer it, and stay in sync with the desktop.

    Get the inbox app
  • Customer data stays protected

    Contacts, campaigns, and conversations sit on SOC 2 Type II systems.

    See how we protect data

Frequently asked questions

Quick answers about CampaignHQ, what we do, who we're built for, partnerships, and pricing.

Still have questions?

CampaignHQ is a customer engagement and marketing automation platform. It helps businesses run email, WhatsApp and SMS campaigns and automate follow-ups based on customer actions.

CampaignHQ supports email, WhatsApp and SMS. Contact our team to confirm the capabilities and channel access available with your plan.

Growth and retention teams at D2C, EdTech, travel, real estate, and SaaS companies, typically SMB and mid-market businesses replacing tool sprawl (separate WhatsApp tool + ESP + SMS gateway + CRM) with one orchestrated platform. Customers include NxtWave, YuppTV, Volopay, Riwayat, Affixious, and SmashHouse.

Yes. Use signups, purchases and custom events from connected systems to start automated journeys. Connecting a new event source may require API or webhook setup.

Yes. CampaignHQ has an MCP server so AI apps can read your campaigns, contacts, and inbox, and draft work under your permissions. Launching a campaign still takes a person in CampaignHQ. See the MCP page for what you can do, and the setup docs to connect an app.

CampaignHQ offers WhatsApp, Email, and Email + WhatsApp plans. WhatsApp usage is billed separately based on applicable Meta message charges and CampaignHQ's published fees. Visit our pricing page for current plans, included allowances and usage rates. Contact us for SMS pricing.

CampaignHQ brings campaigns, customer conversations and event-triggered journeys into one workspace, with hands-on onboarding and support. Choose the channels and plan that fit your business rather than managing each workflow in a separate tool.

Yes. CampaignHQ is built in Bengaluru and supports INR billing, GST-compliant invoicing, IST timezone, TRAI DLT-registered SMS, and Indian phone-number formatting. The platform is also used by global SMBs and mid-market teams.

Yes. CampaignHQ has successfully completed a SOC 2 Type II audit. The report is available under NDA. See the Security page to request it.

Yes. CampaignHQ is a Meta Business Partner, badged for WhatsApp. All WhatsApp messaging runs on Meta's official APIs, and your WhatsApp Business Account (WABA) is provisioned through Meta's official approval flow, not a re-seller arrangement. CampaignHQ is also a verified AWS Partner, so you can route email through Amazon SES and SMS through Amazon SNS.

Yes. CampaignHQ offers a 7-day free trial, no credit card required. Upgrade to a paid plan anytime as you grow.

Make your next customer interaction count.

Connect your channels, automate your follow-ups and build journeys that keep customers coming back.

15-minute walkthrough · 7-day free trial · no credit card required

Manage your WhatsApp team inbox on mobile

Download CampaignHQ on the App Store, WhatsApp team inbox app for iPhoneGet CampaignHQ on Google Play, WhatsApp team inbox app for Android