awsPartnerComparison
CampaignHQ vs WATI
WATI is a strong option for WhatsApp inbox, broadcasts, chatbots, and AI agents. CampaignHQ is for mid-market teams that have outgrown a WhatsApp-only tool: WhatsApp, Email, SMS, and Instagram on one contact database, with journeys that follow up across channels, without moving to an enterprise platform.
Priya Sharma
One record · one journey
- Delivered · read
WhatsApp
Order confirmed · reply for support
- Opened · clicked
Email
Weekend sale · 40% off
- Delivered
SMS
Out for delivery today
WATI
Channel coverage
Official Meta Business Partner
Yes
Shared team inbox
Yes
Chatbots and automation
No-code chatbots and Astra AI agents
One contact database
No exports between tools
Quick verdict
Who each platform is for
Choose WATI if
- WhatsApp support and broadcast workflows are your primary need
- Email and SMS live in separate tools today
- You want an established WhatsApp-first product with AI agents
Choose CampaignHQ if
- You have outgrown WhatsApp-only and want Email and SMS in the same journeys
- You want segments, journeys, and revenue attribution, not just broadcasts
- You want lifecycle engagement without moving to an enterprise platform
Compare
Feature comparison
Swipe horizontally on mobile to see all columns.
Pricing
Pricing and commercial fit
Compare platform fees and what each product is optimized to solve, not just the lowest monthly line item.
WATI
Plans listed on wati.io (October 2026): Growth from ₹2,699/month billed quarterly with 3 users, Pro from ₹5,799/month, Business from ₹16,799/month. WhatsApp message charges are extra. Email and SMS need separate tools.
Growth and Custom tiers, annual billing, and usage calculators are on the full pricing page.
See full pricingCampaignHQ
Published platform pricing across three tracks. WhatsApp message usage is billed separately on all plans.
- from₹2,999/mo
Email + WhatsApp (Combo)
Unified automation · most popular
- from₹1,999/mo
Email only
Includes managed email credits or BYO infra
- from₹1,499/mo
WhatsApp only
Platform fee + per-message usage
Support
Customers rate our support
CampaignHQ is rated 4.6/5 from 16 reviews on G2, and 9 of them mention responsive support.
Outstanding support
“Their team is always responsive and ready to assist, making email marketing and automation smooth and efficient.”
Shantul A.
Founder, review on G2
Authentic platform, excellent service
“Their customer service and authentic platform are very efficient and serve with the best interest of their clients.”
Minmayee M.
Associate Consultant, review on G2
Frequently asked questions
Straight answers for teams weighing CampaignHQ against WATI.
Still have questions?
Both run on the official WhatsApp Business API with a shared inbox, chatbots, coexistence, calling, and Instagram. The difference is email and SMS: CampaignHQ runs WhatsApp, Email, and SMS from one contact database, so one journey can follow up across all three, while WATI adds web chat and AI agents but not email or SMS.
It is if you also send email or SMS and want them in the same journeys as WhatsApp. If your team only needs WhatsApp and wants WATI's AI agents, WATI is a strong choice.
Yes. CampaignHQ supports Meta's WhatsApp coexistence: connect your existing Business app number and keep replying from your phone while your team uses the shared inbox, broadcasts, and automation on the same number.
Meta caps how many unique customers each business can message in a rolling 24 hours, starting at 250. CampaignHQ reads your current limit from Meta and paces the campaign to stay within it, and alerts you when your number's quality changes.
CampaignHQ's WhatsApp plan starts at ₹1,499/month with 3 agents, and Email + WhatsApp (Combo) starts at ₹2,999/month. WATI's Growth plan is listed at ₹2,699/month billed quarterly with 3 users (October 2026). WhatsApp message charges are billed separately on both.
CampaignHQ has completed a SOC 2 Type II audit, is an official Meta Business Partner for WhatsApp, and is an AWS Partner. You can request the SOC 2 report from the security page.
CampaignHQ sets up your WhatsApp Business API account with you, including number verification, display name approval, and templates, and helps plan your move from your current tool. Every workspace includes documentation and onboarding resources, and Priority Onboarding is available for a hands-on launch. On G2, where CampaignHQ is rated 4.6/5 from 16 reviews, responsive support is one of the things customers mention most.
Teams whose roadmap is WhatsApp-only, who want built-in AI agents for support, or who need TikTok DMs in the same inbox.
Ready for more than WATI's core strength?
See unified pricing for Email, WhatsApp, and Combo plans, or book a demo to map journeys across channels.