WhatsApp chatbots that qualify, convert, and support — 24/7
Deploy visual bot flows on the official WhatsApp Business API. Capture leads, answer common questions, and escalate to your team with full conversation context — without writing code.
What is a WhatsApp chatbot on CampaignHQ?
A WhatsApp chatbot is an automated conversation flow that replies instantly when customers message your business number. On CampaignHQ, you build these flows visually — with buttons, branches, delays, and handoff steps — instead of scripting every keyword manually.
Unlike rigid auto-replies, CampaignHQ chatbots combine structured journeys with your team inbox and cross-channel automations, so bots and humans work from the same contact record.
24/7 instant replies
Respond when your team is offline — nights, weekends, and peak hours.
Context-aware paths
Branch on user choices, tags, and events — not just exact keywords.
Human handoff
Escalate to agents in the shared inbox with full chat history intact.
Keyword auto-replies vs visual chatbot flows
Basic WhatsApp tools stop when customers type naturally. CampaignHQ flows handle real conversations and still route to humans when needed.
The old way
Keyword-only replies
- Fails when customers don't match exact trigger words
- No visual map of the conversation journey
- Hard to capture structured lead data in-chat
- Handoff to agents loses context
CampaignHQ
Visual chatbot builder
- Guide users with buttons, lists, and multi-step logic
- Capture names, intent, and custom fields automatically
- Connect to broadcasts, automations, and CRM tags
- Seamless bot-to-agent handoff in one inbox
- No-code builder
- 24/7 responses
- Lead capture
- Human handoff
- Official WhatsApp API
- Cross-channel journeys
From zero to live
Launch your first chatbot in four steps
No developers required. Connect your channels, configure in CampaignHQ, and go live with measurable customer journeys.
Step 01
Connect WhatsApp
Link your WhatsApp Business account through CampaignHQ. We handle API setup on the official Meta channel.
Step 02
Design the flow
Drag triggers, messages, button menus, and conditions. Start from a template or build from scratch.
Step 03
Set rules & handoff
Define when to tag contacts, assign agents, or pause the bot for human replies.
Step 04
Test and go live
Send test messages, preview branches, then publish to your production WhatsApp number.
Flow builder
The brain of your bot
Map every path customers can take — welcome messages, FAQs, product menus, lead forms, and exit points. Reuse blocks across flows to ship faster.
- Drag-and-drop nodes for messages, waits, and branches
- Button and list messages supported on WhatsApp
- Trigger from inbound messages, campaigns, or automations
- Version and duplicate flows as you iterate
Lead capture
Qualify inside the chat
Ask structured questions, validate responses, and write answers to contact profiles — ready for sales follow-up or nurture journeys.
- Capture name, phone, email, and custom attributes
- Auto-tag by intent (support, sales, pricing)
- Push hot leads to your team or CRM via integrations
- Continue the journey on email from the same contact record
Handoff
Bots plus humans, one inbox
When a conversation needs a person, route it to the right agent without making customers repeat themselves.
- Assign to teams or individual agents
- Pause bot replies while humans are active
- Full timeline visible in shared team inbox
- Resume automation after resolution if needed
Built for real business conversations
Lead qualification
Ask budget, timeline, and product interest before routing to sales.
“I'm looking for a plan for 50 agents — can someone call me?”
Customer support
Deflect FAQs on orders, refunds, and account access around the clock.
“What's your return policy for prepaid orders?”
EdTech admissions
Capture course interest and schedule counselor callbacks automatically.
“Tell me about your data science bootcamp batch dates.”
E-commerce pre-sales
Help shoppers choose products and nudge abandoned carts from the same flow.
“Do you have this jacket in size M?”
Appointment booking
Collect preferred slots and pass warm handoffs to coordinators.
“Book a demo this Thursday afternoon.”
Post-purchase updates
Share order status and collect feedback without agent load.
“Where is my order #48291?”
See chatbots in action with your use case.
Book a DemoChatbots That Qualify, Convert & Support - 24/7
Visual no-code flow builder
Drag-and-drop logic, zero coding required
Auto lead capture & qualification
Extract names, emails, and intent automatically
Instant replies in seconds
Respond 24/7, even at 3 AM
Seamless handoff to human agents
Escalate complex queries to your team instantly
Frequently asked questions
Common questions about chatbots on CampaignHQ.
A WhatsApp chatbot is an automated messaging flow that replies to customers on your business number. CampaignHQ lets you build these flows visually and connect them to your inbox, tags, and cross-channel journeys.
No. CampaignHQ uses a no-code flow builder. Marketers and support leads can design, test, and publish bots without engineering.
Yes. You can route conversations to the shared team inbox, assign agents, and pause bot replies while humans respond.
Yes. CampaignHQ is built on the official WhatsApp Business API (Meta), not unofficial session hacks.
Yes. Contacts and tags are shared across WhatsApp and email, so you can trigger email follow-ups from the same journeys.
Bots handle repetitive, high-volume queries well. Most teams use them to deflect FAQs and qualify leads, then escalate complex cases to humans.
Pricing
WhatsApp + email plans that scale with your volume
Combo plans include your platform, contacts, and email sending credits. WhatsApp message usage is billed separately based on how much you send. Compare WhatsApp and combo tiers.
More WhatsApp capabilities
Broadcast Campaigns
Broadcast campaigns
Reach your entire audience with bulk broadcasts, rich media, and real-time engagement tracking.
ExploreTemplate Management
Template manager
Build templates, track Meta approval, and deploy in campaigns and automations.
ExploreShared Team Inbox
Team inbox
One WhatsApp number for your whole team with shared history and faster handoffs.
Explore
Still sending single-channel campaigns?
Your customers are on WhatsApp. It's time to build high-converting conversations where they already hang out.
30-minute walkthrough · no commitment