CampaignHQ is a Meta Business Partner, badged for WhatsAppawsPartner

Comparison

CampaignHQ vs Mailchimp

Mailchimp is a familiar choice for email-first marketing. CampaignHQ covers the email essentials, a drag-and-drop builder, segments, and automation, and adds your own AWS SES or managed sending, built-in list verification, and WhatsApp and SMS in the same journeys.

PS

Priya Sharma

One record · one journey

CampaignHQ
  • WhatsApp

    Order confirmed · reply for support

    Delivered · read
  • Email

    Weekend sale · 40% off

    Opened · clicked
  • SMS

    Out for delivery today

    Delivered
One journey decides which channel sends next
Mailchimp

Mailchimp

Channel coverage

  • WhatsApp

    Not native; through third-party integrations

  • Email marketing

    Core product

  • SMS marketing

    Paid add-on in select countries

One contact database

No exports between tools

Quick verdict

Who each platform is for

Mailchimp

Choose Mailchimp if

  • Email newsletters and email automation are the main motion
  • WhatsApp is handled separately or not yet a priority
  • You want a well-known global email brand
CampaignHQ

Choose CampaignHQ if

  • You want full email marketing plus WhatsApp and SMS in the same journeys
  • You want your own AWS SES or managed sending, with list verification built in
  • You want WhatsApp as a core channel, with a shared inbox, chatbots, and coexistence

Compare

Feature comparison

Swipe horizontally on mobile to see all columns.

Feature
CampaignHQ
Mailchimp
WhatsApp
Core channel: inbox, broadcasts, chatbot flows, coexistence, and calling
Not native; through third-party integrations
Email marketing
Campaigns, automation, and segments
Core product
SMS marketing
Built in
Paid add-on in select countries
Instagram
DMs in the shared inbox, comment and story automation, handoff to WhatsApp
Not listed on its website
Cross-channel journeys
WhatsApp, Email, and SMS steps in one journey, with conditions and waits
Email-led flows
Email sending options
CampaignHQ-managed credits or your own AWS SES
Mailchimp-managed sending
Email builder
Drag-and-drop builder or your own HTML
Drag-and-drop builder and templates
Sending domain setup (SPF, DKIM, DMARC)
Guided setup, with alerts if a record breaks
Domain authentication
Email list verification
Built in: check addresses before you send
Through third-party verification tools
Shared inbox for customer replies
Yes, for WhatsApp and Instagram
Not listed on its website
Works with AI assistants (MCP)
Yes: Claude, ChatGPT, and other MCP apps
Not listed on its website
Pricing
Published: Email from ₹1,999/mo, WhatsApp from ₹1,499/mo
Free plan; paid plans by contact count

Pricing

Pricing and commercial fit

Compare platform fees and what each product is optimized to solve, not just the lowest monthly line item.

Mailchimp

Mailchimp

A free plan, then paid plans priced by contact count, with SMS as an add-on in select countries (mailchimp.com, October 2026). WhatsApp isn't a native channel.

Growth and Custom tiers, annual billing, and usage calculators are on the full pricing page.

See full pricing

CampaignHQ

Published platform pricing across three tracks. WhatsApp message usage is billed separately on all plans.

  • Email + WhatsApp (Combo)

    Unified automation · most popular

    from₹2,999/mo
  • Email only

    Includes managed email credits or BYO infra

    from₹1,999/mo
  • WhatsApp only

    Platform fee + per-message usage

    from₹1,499/mo

Support

Customers rate our support

CampaignHQ is rated 4.6/5 from 16 reviews on G2, and 9 of them mention responsive support.

Outstanding support

“Their team is always responsive and ready to assist, making email marketing and automation smooth and efficient.”

Shantul A.

Founder, review on G2

Authentic platform, excellent service

“Their customer service and authentic platform are very efficient and serve with the best interest of their clients.”

Minmayee M.

Associate Consultant, review on G2

Frequently asked questions

Straight answers for teams weighing CampaignHQ against Mailchimp.

Still have questions?

Mailchimp is built around email marketing. CampaignHQ covers the email essentials, a drag-and-drop builder, segments, and automation, and adds sending through your own AWS SES or managed credits, built-in list verification, and WhatsApp and SMS on the same contact database, with a shared inbox for WhatsApp and Instagram.

Not natively. Mailchimp connects to WhatsApp through third-party integrations such as Zapier. CampaignHQ runs WhatsApp as a core channel, with a shared inbox, broadcasts, chatbot flows, coexistence, and calling.

Yes. CampaignHQ supports Meta's WhatsApp coexistence: connect your existing Business app number and keep replying from your phone while your team uses the shared inbox, broadcasts, and automation on the same number.

Yes. Email and Combo plans can use CampaignHQ-managed email credits or your own AWS SES account.

CampaignHQ publishes its plans: Email from ₹1,999/month, WhatsApp from ₹1,499/month, and Email + WhatsApp from ₹2,999/month, with a 7-day free trial. Mailchimp has a free plan and paid plans priced by contact count. WhatsApp message charges are billed separately.

CampaignHQ has completed a SOC 2 Type II audit, is an official Meta Business Partner for WhatsApp, and is an AWS Partner. You can request the SOC 2 report from the security page.

CampaignHQ sets up your WhatsApp Business API account with you, including number verification, display name approval, and templates, and helps plan your move from your current tool. Every workspace includes documentation and onboarding resources, and Priority Onboarding is available for a hands-on launch. On G2, where CampaignHQ is rated 4.6/5 from 16 reviews, responsive support is one of the things customers mention most.

Teams whose main channel is email and who don't need WhatsApp conversations, coexistence, or a shared inbox in the same platform.

Ready for more than Mailchimp's core strength?

See unified pricing for Email, WhatsApp, and Combo plans, or book a demo to map journeys across channels.